To setup your device for VPN access, follow the below instructions. You will only need to do so once per device, and your credentials will be saved for future use.
Step 1: Download and install the VPN client for your device.
Client compatibility notes:
- Windows: Windows 7 or later
- Android and Chromebook: Android 5 or Chrome OS 64 or later
- If you are unable to access the Play Store, you can download it here and install using these instructions.
- Mac: macOS 10.11 or later
- iPhone: iOS 9 or later
- Linux: AppImage instructions
Step 2: Copy your secret key to your clipboard.
You should have received a secret key from us via email, WhatsApp, or another method. If not, please contact us for assistance.
Step 3: Open the VPN client and click “Add server” to save the server.
Step 4: Upon clicking the grey circle, you will be connected to the VPN.
Step 4: Check your IP address location to confirm the VPN is working.
Step 5: Press the circle again to disconnect.
Step 6: To access the VPN again, simply open the app installed on your device.
Your credentials have been saved there for future use. You will only need to go through this process once per device.
Step 7: Connection troubles. If you are having trouble connecting to the VPN, try downloading the Pingify app to diagnose the issue. Submit the test results via the contact form.